A minor annoyance of my Cisco 7970 running the SIP firmware was no DND button on incoming calls.
This was easily fixed by modifying the softKeyFile and adding a softkey to “Ring In,” as seen below:
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<softKeySet id="Ring In">
<softKey keyID="Answer"></softKey>
<softKey keyID="EndCall"></softKey>
</softKeySet>
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Reload the phone, and you’re good to go!